5th May, 2009

Hi Matt,

You don’t know us but we are a couple of POHMS travelling around the world in a Land Rover Discovery.
Could you please pass onto whomever deals with customer relations our thanks for the fantastic service, support and friendship my wife and I have received whilst having work on our Land Rover carried out at ARB Newcastle. After travelling the past two years overland from England, and spending one of these circumnavigating Australia, they have constantly provided service beyond the showroom on numerous occasions, including arranging wheel hub assemblies to be flown out to Darwin and new shocks to Broome after a very rough Mitchell plateau trip.
We feel that in a world where the only sound heard is a complaint it is refreshing to have praise where praise is due and would be grateful if you could please pass this on to the powers that be for it to be recognised. We both feel that Len Van Vloten & his team at ARB Newcastle are a valuable asset and jewel in the crown to the ARB Corporation.

Best regards
Andrew & Karen Brown
Website: http://www.landroveradventure.co.uk